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The Zoom conference call platform has skyrocketed in popularity during the COVID-19 pandemic. A massive outage of the tool was reported Monday morning, as nearly 17,000 users reported Zoom was down as of 10 a.m. EDT.

When we look back on 2020, the web conference call platform Zoom will undoubtedly be a part of many conversations. It’s been a lifeline for employees – and students – everywhere. So when Zoom goes down, that may be time for panic.

Gizmodo reported that a major zoom outage was impacting thousands of users across the East Coast. Zoom confirmed the outage and is updating their status page frequently.

If you’re having trouble connecting to Zoom, we have identified the issue and are working on a fix,” Zoom said in a Tweet. “Please follow for updates. We’re so sorry about the inconvenience.”

The website outage site Down Detector was reporting nearly 17,000 people saying Zoom was down around 10 a.m. EDT.



Brandon Plotnick is a former sports journalist, now living in the digital space with interests all over the musical and pop culture map.